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Bridging quantitative and qualitative insights with Interactive Path Flows
Since its founding in 2007, UserTesting has established itself as the market leader in...
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Scale customer insight with Quick Answer builder and template access control
Customer insights are critical to making better business decisions that put the needs and...
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Contributor View: unlock a deeper understanding of your customers by remotely capturing facial expressions
How much of our communication is non-verbal? It’s a topic that is often discussed...
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9 behavioral psychology books for persuasive UX design
What does behavioral psychology have to do with UX design? Well, if you want...
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The UserTesting Contributor Network: what it is and its latest UI improvements
Today, the customer experience is all about smarter, better, faster. And good business is...
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UserTasting: a company cookbook that fights to end world hunger
When people think of food, they often associate it with fond memories and traditions...
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What happened? How to write a better error message
It was on my commute home from work when I was deep in the...
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What are customer insights and why they’re important
Few things in business are more challenging than understanding the customers’ exact wants, needs...
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Democratizing insights: how to scale user research throughout your organization
There’s a lot of talk about democratizing or scaling customer insights, but what does...
