Blog
4 ways video improves the customer experience
Over the last few years, video has proven to be a successful tool to...
Blog
The final shot of CX: part two recap of The Espresso Webinar Series
For the past 14 weeks, we’ve shared a coffee every Thursday morning with CX...
Blog
Connect with your own audiences through UserTesting’s Custom Network
Custom Network enables companies to onboard and connect with panels of their own users...
Blog
Suggested Sentiment: increasing speed to insight with the power of machine learning
At UserTesting, increasing speed to insight is a priority. Most tests (upwards of 80%)...
Blog
Jira integration: on-demand human insights where product decisions are made
Customer feedback is often the cornerstone of building great products and experiences. After all...
Blog
4 test templates for building empathy on issues of racial equality
Across the globe, organizations large and small are moving quickly to stand together with...
Blog
COVID-19 and changes in behavior: why you must relearn your customers
Although the world is always in a state of change, you'd be forgiven if...
Blog
3 big ideas on modern-day innovation
Over the course of five days, some of the world’s biggest brands took to...
Blog
How customer feedback transforms abandoned shopping carts to purchases
There’s one major difference between in-store shopping and ecommerce that really transforms the experience—human...
