Insights Services

Rapid customer insights to fuel your business

Unlock the power of expert-led research with Insights Services from UserTesting. Our team of seasoned professionals handles your research projects from start to finish, delivering actionable insights that can drive your business forward quickly and efficiently.

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Based on 703+ reviews

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Why choose Insights Services?

  • Expert execution: Our team brings over 200 years of combined experience, successfully delivering over 500 projects across diverse industries.
  • Fast turnaround: We leverage our market-leading platform to deliver insights in an average of just 3 weeks.
  • Global reach: Access the world’s largest, most diverse participant panel, capable in over 20 languages and across more than 30 countries.
  • Transparent pricing: Our Insights Services plans have clear and competitive pricing with no hidden fees.
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What you can do with Insights Services

  • Benchmark against your competitors
  • Digital and product innovation and ideation
  • Concept testing
  • Proposition validation
  • Consumer Duty Compliance testing
  • Service design
  • Accessibility testing
  • Full-service, unlimited Insights Services
  • Custom-tailored projects—tell us what you need, and we’ll create a plan for you
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Trusted by world-class organizations

We’ve partnered with top companies to deliver unparalleled research insights. Our commitment to quality and customer satisfaction has earned us a 99% satisfaction rating.

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How it works

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Meet with us

Fill out the form to schedule a time to discuss your project with one of our experts 

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Customize your research plan

We’ll collaborate with you to develop a tailored research approach that meets your needs and our standard of excellence.

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Execution and delivery

Whether we manage the entire project for you, or act as a trusted advisor, our team is here to provide you with comprehensive insights and actionable recommendations that drive results.

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Ready to elevate your experience research?

Schedule a consultation with our team and learn how UserTesting’s Insight Services can help you make confident decisions with faster outcomes.

Powering over 3,000 of the world’s top brands