The UserTesting Platform

Capture rich, human insight, rapidly and at scale

See and hear as people engage with your products, apps, and services — so you can create better experiences.

Every decision we make is backed by customer-centric research. Human insights allow us to build more beautiful, engaging, and usable designs.
Jacob White - Senior Experience Architect, Adobe Consulting
Jacob White Senior Experience Architect, Adobe Consulting

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Based on 700+ reviews

The world’s most innovative brands choose UserTesting

3,000+ customers, including 75 of the Fortune 100 companies

Forrester

Drive 665% ROI with UserTesting

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.

Costa Coffee + UserTesting

Costa Coffee, the world's second-largest coffee shop, designed and optimized its mobile app features with customer insights from UserTesting.

0%

Increase in transactions

0%

Rise in app visits

costa coffee

Wise + UserTesting

Wise relies on UserTesting to help over 10 million people and businesses manage their money across the world.

0%

Increase in online views of certain pages

0%

Growth in research participants

0%

Savings over traditional research

wise
Rachel Price - Senior Information Architect, Microsoft

"UserTesting makes it really easy for us to tell a larger story in a meaningful way about the challenges our customers are facing."

 

Rachel Price

Senior Information Architect, Microsoft

"UserTesting is a real staple for us in the design practice at Tesco Bank. It allows us to connect with customers and understand customer in much more depth."

 

Catherine Rickards

Head of Customer Design, Tesco Bank

Powering over 3,000 of the world's top brands

4.5/5

3/5

4/5

Testimonials

  • UserTesting makes it really easy for us to tell a larger story in a meaningful way about the challenges our customers are facing.
    Rachel Price - Senior Information Architect, Microsoft
    Rachel Price Senior Information Architect, Microsoft
  • UserTesting helped us understand what our users needed on both a UX and emotional level.
    Melanie
    Melanie Perkins Founder & CEO, Canva
  • Quite simply, we could not have achieved the incredible results we saw without the insights gained through UserTesting. It is by far the most potent weapon in our arsenal.
    James
    James Lane UX Manager, AAA Club Alliance

Real human insight, delivered real fast

See how UserTesting can help you make informed decisions and build better experiences — fast, at scale, and with confidence.