THIS CONNECT CITY TOURS
Accelerate CX: AI, innovation and the next era of experiences
Join UserTesting for an invite-only in-person event filled with expert insights, real-world strategies, and interactive experiences—uniting industry leaders to shape the future of AI, innovation, and customer experience.
What is THiS Connect?
THiS Connect is a dynamic, one-day industry event designed for product, digital, CX, and marketing leaders who are shaping the future of customer experience, building emerging technologies, and pushing the boundaries of innovation.
What you'll learn
Where AI, innovation, and customer experience converge
- Getting AI right in CX: The opportunities and risks of AI-driven experiences and how brands are adapting.
- Customer-centricity at scale: How leading organizations leverage insights to drive transformation and growth.
- Fearless innovation: Reducing uncertainty in decision-making and accelerating product and experience design.
Redefine what’s next
Innovate
Gain exclusive insights from industry pioneers on how leading brands leverage AI, human insight, and emerging technologies to accelerate CX, optimize decision-making, and stay ahead of evolving customer expectations.
Connect
Engage with product, digital, CX, and marketing leaders who are driving transformation. Build relationships with visionaries, peers, and experts shaping the future of customer experience and innovation.
Experience
Be part of thought-provoking keynotes, fireside chats, and dynamic discussions designed to inspire bold thinking and fuel customer-centric innovation that delivers measurable business impact.
Here's where we're accelerating CX
Agenda
10:00 a.m.–10:30 a.m. Registration and breakfast |
10:30 a.m.–1:00 p.m. Welcome, presentations and fireside chat |
1:00 p.m.–1:45 p.m. Lunch |
1:45 p.m.–3:45 p.m. Panel, podcast, and closing keynote |
3:45 p.m.–5 p.m. Happy hour and experiential activations |
