Frequently asked questions

How can we help?

When and where is THiS 2024?

THiS 2024 takes place Monday, October, 28th - Wednesday, October 30th, 2024 and is being held in Austin, TX at the Fairmont Austin. THiS 2024 takes place Monday, October, 28th - Wednesday, October 30th, 2024 and is being held in Austin, TX at the Fairmont Austin.

 

What is THiS?

The Human Insight Summit (THiS) is UserTesting’s annual customer conference, a three-day event that brings together the world’s best researchers, designers, product managers, and marketers–with content that centers on the ways companies can foster more accessible, inclusive, and customer driven experiences through greater human understanding.

 

Who attends THiS?

 

THiS brings together research, design, product, customer experience and marketing professionals.

  • UX Design
  • UX Research
  • Digital
  • Engineering
  • Customer Experience
  • Product
  • Marketing
  • Innovation
  • Executive
  • Media, analysts and influencers
  • UserTesting partners

 

Is THiS 2024 an in-person or virtual event?

THiS 2024 will be held in-person in Austin, TX. Select sessions will be made available on-demand post-event.

 

What can I expect from attending THiS?

At THiS, presentations, workshops and panel discussions will center on innovation, continuous learning, and digital experiences. These sessions will be led by subject matter experts at UserTesting as well as by leaders and practitioners at some of the most innovative organizations from around the world. 

Our goal is to provide attendees with tangible advice to help them capture human insight and understand changing buyer needs in rich detail—so that they can deliver exceptional and differentiated experiences for their customers.

 

Do I need to be a UserTesting customer to attend THiS?

No, you do not need to be a current UserTesting customer to attend THiS. The agenda is carefully crafted to include something for everyone. Presentations, workshops and panel discussions will center on innovation, continuous learning, and digital experiences. Sessions will be led by subject matter experts at UserTesting as well as by leaders and practitioners at some of the most innovative companies in the world.

 

Is there a mobile app?

A mobile app will be available for download closer to the event start date. You’ll receive an email with instructions on how to download and access the mobile app on Android and Apple devices. The app will feature the full event agenda, an interactive agenda builder to personalize your THiS journey, venue map, networking opportunities, details about evening events, and much more.

 

Will sessions be available to watch after the event?

Select presentations will be available to watch on-demand after the event.

 

Will presentation slides be available after the event?

Select presentation slides will be available after the event on the on-demand site.

 

Will the University Live Workshops  be available to view on-demand after the event?

Unfortunately, no. University Live workshops are immersive, interactive learning experiences for attendees to engage with product experts and other attendees, and learn hands-on how to get the most out of our platform. 

THiS 2024 Austin Illustration
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How can we help

Questions or comments?
Email us at events@usertesting.com

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