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UserTesting templates

Templates are designed by research experts and can be used as-is, customized to fit your exact needs, or used as inspiration for your next project.

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Templates to help you:

UserTesting Templates understand needs

Understand needs

Templates to help you better understand your customers' behaviors so you can create compelling and innovative solutions. Hear firsthand what's on their mind, what they're looking for, and the challenges they face before you start designing a solution.

UserTesting Templates test ideas and templates

Test ideas and prototypes

Templates to help ensure you're providing the right product or digital experiences to engage and educate customers, as well as encourage expected behavior. Ensure the response you're expecting is the response you receive.

UserTesting templates launch and iterate

Launch and iterate quickly

Templates to gain fast feedback on whether messages and experiences resonate with your target audiences before you launch. Hone in on the greatest pain points and areas of opportunity, then test variations to strategically fine-tune.

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Website evaluation

Assess critical website characteristics such as appearance, ease of use, and trust

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Templates: Mobile app evaluation

Assess critical app characteristics such as appearance, ease of use, and trust

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Visual design evaluation

Determine whether the quality of visual materials resonate with your intended audience to understand how customers perceive your competitors.

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Prototype evaluation

Observe users interact with a pre-production experience

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Messaging comprehension

Messaging comprehension

Gather human insight on your messaging and positioning—avoiding risk and boosting understanding

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Visual design evaluation

Determine whether the quality of visual materials resonate with your intended audience to understand how customers perceive your competitors.

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Ad testing

Ad testing

Gather reactions to your digital, print, or billboard—through human insight

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Templates: Mobile app evaluation

Assess critical app characteristics such as appearance, ease of use, and trust

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Multichannel journey

Multichannel journey

Understand how customers engage with your brand or products across multiple touchpoints

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Concept validation

Concept validation and testing

Get candid feedback or validation to help evaluate a new concept or idea

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System Usability Scale Evaluation

Our system usability scale easily calculates learnability, usability and net promoter scores based on contributor responses of a product or experience.

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Multichannel journey

Multichannel journey

Understand how customers engage with your brand or products across multiple touchpoints

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Card sorting

Card sorting templates and resources

Better understand this qualitative research method and the benefits of contributors grouping content and labeling categories

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