Join this insightful webinar to learn how Costa Coffee transformed its app user experience, driving a 15% increase in registrations. Get an inside look into their design and development process, where they tackled digital friction points and streamlined the app experience for users.

What you’ll learn:

• How Costa Coffee simplified the registration process to boost conversions.
• The strategies they used to remove friction and improve the app’s usability.
• How qualitative and quantitative insights helped them optimise the user journey.

Whether you’re a UX researcher, designer, or product manager, this webinar offers valuable insights into creating digital experiences that drive real business results.