Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

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    Pulse Report: Media and Entertainment, Q4 2024

    Discover how media companies can adapt to rapidly changing shifts in consumer preferences and behaviors and seize new digital opportunities.

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    Pulse Report: Financial Services, Q4 2024

    Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.

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  • Teaser-image-Report-Generative AI chatbots-overhyped but still underestimated 960x540

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    Generative AI chatbots: overhyped but still underestimated

    Key takeaways: At age 2, the most successful newcomer in tech history has a...
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    Pulse Report: High-tech, Q4 2024

    Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.

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    Pulse Report: Healthcare, Q4 2024

    Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.

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    Pulse Report: Retail, Q4 2024

    Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.

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Pulse Report - Q1 2025 Retail page teaser image

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Pulse Report: Retail, Q1 2025

Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q1 2025 Retail Pulse Report.

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Stream fatigue goes global: survey reveals viewers spend days deciding what to watch

The era of streaming promised convenience, variety, and flexibility—entertainment on demand, free from the...
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Teaser images for Pulse Reports

Report

Pulse Report: Financial Services, Q4 2024

Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.

Learn more
Teaser images for Pulse Reports

Report

Pulse Report: High-tech, Q4 2024

Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.

Learn more
Teaser images for Pulse Reports

Report

Pulse Report: Healthcare, Q4 2024

Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.

Learn more
Teaser-image-Report-Generative AI chatbots-overhyped but still underestimated 960x540

Report

Generative AI chatbots: overhyped but still underestimated

Key takeaways: At age 2, the most successful newcomer in tech history has a...
Read more
Teaser images for Pulse Reports

Report

Pulse Report: Healthcare, Q4 2024

Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.

Learn more
Hero-Talker-Study-Insurance-1024x687

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AI and insurance CX: consumer trust, challenges, and opportunities in a digital era

It’s hard to overstate the complexities of navigating the modern insurance landscape, and the...
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Teaser images for Pulse Reports

Report

Pulse Report: Retail, Q4 2024

Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.

Learn more
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