Insights Hub

All your insights, all in one place

Put customer insights at the center of decision-making for your entire organization with Insights Hub

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Fast, on-demand insights

Instant access to insights from UserTesting and third-party sources, giving real-time data for quick, informed decisions

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Holistic customer view

Gain a comprehensive view of your customers by integrating third-party data to centralize your customer experience data in one platform.

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Built for collaboration

Provide a clear line of sight into relevant insights to align teams and decision-makers around shared insights.

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Take your UserTesting results further with Insights Hub

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Faster decisions with AI-Powered Discovery

Save time with AI-driven Insights Discovery, which uncovers key trends and themes across UserTesting studies, helping teams focus on solutions instead of analysis.

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Drive alignment with insights reports

Align insights-based decisions with insights reports. Seamlessly compile important findings from UserTesting, then use concurrent editing, commenting, and presentation features to share insights. 

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Third-party data integrations

Integrate customer experience data into Insights Hub for a holistic view of your customers. AI-driven analysis of themes in data helps you track trends quickly. 

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Bring your customer experience data into Insights Hub for a holistic view of your audience, backed by AI-driven analysis.

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App store

Sync reviews from your app, competitor apps, partners, and more.

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Google Play Store

Sync reviews from your app, competitor apps, partners, and more.

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Centralized insight for customer-centric organizations