Industry

Consumer technology

Understand and empathize with consumers to improve your products and services and drive loyalty

Empowering consumer technology organizations to succeed

Pulse Reports

Pulse Report: High-tech, Q4 2024

Get UserTesting's latest High-tech Pulse Report and uncover key customer trends shaping the future of technology companies.

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How consumer technology organizations build valuable, differentiated product experiences with UserTesting

Customer story

Ancestry

See how Ancestry improved their trial experience, increasing revenue from new subscribers by 6%

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Customer story

Zillow

Check out how UserTesting contributors helped Zillow refine map placement, advertising options, and search listings

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Customer story

HP

See how customer feedback helped HP close the empathy gap and increase revenue

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Adapt and differentiate with UserTesting

How consumer technology organizations leverage UserTesting

Identify and measure difficult-to-capture consumer feelings and behaviors at scale
Use website and product intercepts to capture consumer insights and concerns in the moment
See firsthand how consumers interact with products in the real world
Build reliable, lovable products by testing customer journeys, information architecture, and more

Check out test templates created by experts

Get started quickly with UserTesting test templates to validate concepts, discover needs, and hear your customers’ thoughts on your products, experience, and services.

Feature prioritization
See how users and customers prioritize different features or projects—and what matters most
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Product adoption
Understand what keeps your most loyal customers engaged with your products
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Customer journey templates and resources
Understand how customers engage with your brand or products across multiple touchpoints
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