Platform
Introducing the customer insight engine
Capture rich feedback across any experience to understand how your customers think, feel, and respond. UserTesting brings everything together so you can move quickly from questions to confident decisions.
Start where your team works
Embed feedback into your workflow
Capture feedback on your work and quickly understand what’s working and what needs to change. Start with a simple prompt and launch tests directly from your workflow to iterate faster and move forward with confidence.
How it works
Target any audience
Reach the audiences you need, from broad consumer segments to hard-to-find professionals. Define your audience and sample size, and we’ll handle recruiting, scheduling, and coordination so you can get feedback quickly and reliably.
Gather feedback your way
Collect feedback on anything from early ideas to live experiences using flexible methods that fit your needs. Combine approaches, capture real customer perspectives, and get started quickly with AI-powered test creation and ready-to-use templates.
Analyze feedback to uncover insights
Quickly make sense of feedback from any study using AI, visualizations, and features that help you identify patterns, key moments, and what to do next.
Amplify insights across teams
Share insights through highlight reels and key moments that bring your findings to life. Bring insights into your team’s workflow, keep everyone aligned, and ensure feedback drives decisions across your organization.
Why organizations partner with UserTesting
Forrester study finds 415% ROI with UserTesting
Feedback within a few hours with purpose-built Audience Solutions
Understand the what and the why with a single platform
Discover how thousands of teams create exceptional experiences with the help of human insight
Open API and ecosystem
Get feedback on any experience and share insights anywhere with UserTesting’s ecosystem of integrations and plugins.
