AI is undergoing a massive hype cycle that saw OpenAI’s ChatGPT to reach 10 million users in a mere two months, setting the record for the fastest growing user base in history. While we’re eager to jump on the trend, AI brings opportunities and risks worth careful consideration.

Teams will need to evaluate their “AI readiness” including organizational support and change management required for successful AI implementation. 

In this session, Akiko Nagamine, Senior Product Marketing Manager, and Kelsey Turbeville, Senior Product Manager will discuss how to tackle AI adoption to develop a competitive advantage and identify use cases that assist and empower teams. Some of the topics they will cover include:

• The current state of AI
• How AI can help maintain customer focus 
• How you can approach AI, and ways to go about building trust in AI
• How management can prepare for AI in the future