On-Demand Webinar

Getting tactical on how to implement customer insights into your PDLC

Part 3 of webinar series

Integrating continuous customer learning into the Product Development Lifecycle (PDLC) should be the standard way we work. Gathering and implementing user feedback as we design and develop our solutions can mean the difference between success or costly rework.

Join us on Thursday, June 27th, as Jason Giles, VP, Product Design and Mike McDowell, Senior Solutions Consultant from UserTesting lead an interactive virtual workshop where we’ll be rolling up our sleeves on how to embed customer insights throughout the design and development workflow, helping you design and deliver with your customer in mind.

You’ll see a demonstration of a real example of how a plan is developed, and leave with all the tools necessary to customize a framework of your own.

On-Demand Webinar

Getting tactical on how to implement customer insights into your PDLC

Watch on-demand

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Speakers

Jason Giles
Jason Giles
UserTesting
VP Product Design
Mike McDowell
Mike McDowell
UserTesting
Senior Solutions Consultant

Series overview

This webinar is Part 3 of a 3-part series for Unlocking human centered design in 2024. Learn about what was covered in part 1 and part 2 and them watch in on-demand.

desktop in-product share insights with team 1

5 keys to reducing design rework with fast customer feedback

Part 1 - Watch on-demand

The first webinar in this series was; 5 keys to reducing design rework with fast customer feedback, listen in as Jason Giles, VP, Product Design and Jocelyn Huelsman, Senior UX Research Consultant at UserTesting discuss how UX and Product Designers can help their organizations build products and experiences faster with less risk, while becoming more strategic and integral to the PDLC process. 

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Collaboration-Virtual-In Office

Measuring the value of your design team’s research & insights

Part 2 - Watch on-demand

The second webinar in this series; Measuring the value of your design team’s research & insights, tune in to hear Jason Giles, VP, Product Design and Brian Hoadley, Transformation Consultant discuss best practices for design teams to quantify the value of their research and insights and how to connect it back to tangible business objectives. 

Watch now