Every second, retailers and consumer brands lose new and repeat customers to hidden obstacles within their digital experiences. With cart abandonment rates averaging 69.8% globally, online retailers face growing pressure to streamline the purchasing experience. 

Discover how leveraging human insights can help your team identify friction points, reduce cart abandonment, and deliver seamless shopping experiences that drive conversions and build customer loyalty.

In this webinar, you'll learn:

• How to uncover hidden obstacles driving bounce rates
• Common customer frustrations crushing loyalty and repeat purchases
• Actionable strategies to reduce friction and enhance trust during online purchases