Every second, banks lose potential customers to clunky and frustrating digital onboarding processes. With 60% of prospective customers in North America* and 68% in Europe** abandoning digital account openings, traditional banks face growing pressure from fintechs and neobanks.   

Join Amy Wigdahl, Principal Industry Solutions Manager at UserTesting, for an insightful session on overcoming the biggest challenges in digital account opening. Discover how leveraging customer insights can help your team identify friction points, reduce drop-offs, and deliver seamless experiences that drive conversion and build customer loyalty. 

In this webinar, you'll learn: 

• How to identify gaps in your digital account opening process
• Common customer frustrations driving abandonment
• Actionable strategies to reduce friction and build trust

*60% in North America, Source: The Financial Brand. How banks should fix their poor digital onboarding experience. **68% in Europe, Source: Signicat. Why are users continuously abandoning onboarding to financial services year upon year.