Join us for this exclusive webinar as we share the latest benchmarking study that put six leading UK banks to the test, asking real customers to complete three fundamental tasks when exploring premier accounts. The findings revealed significant friction points that are making it harder for customers to engage, convert, and remain loyal. 

This webinar will dive into:

• Who stood out—and the key differentiators that set them apart
• The major obstacles that disrupted the digital experience—and why they matter
• Actionable strategies to improve your journey and gain a competitive edge

Winning in the premier banking sector isn’t just about offering the right features—it’s about creating a seamless experience that drives conversions, enhances loyalty, and delivers measurable business impact.

Join Caroline Vize, Principal Solutions Consultant at UserTesting this March to uncover what’s holding banks back—and how to get ahead.