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Tools and protocols

Selecting and implementing the right tools for your team is a key component of...

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Roll-out strategies

At this point, you have a small team successfully using the new research repository...
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Optimization and metrics

How will you know if your research repository is working and whether it is...
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Migrating data

Once you’ve reviewed the data sources you would like to centralize, it’s time to...

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Building momentum

Once you’ve got buy-in and know the concerns and expectations of everybody involved in...
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Building a business case

Creating a user research repository isn’t just about implementing tools. It’s about designing better...

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Creating a UX roadmap for your A-Team

The A-Team’s John “Hannibal” Smith said it best with his catchphrase, “I love it...

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Diversity and inclusivity in user research: How, why, and when

Diversity and inclusivity issues affect everyone in all fields. UX research is one of...

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Automatically recruit participants for moderated UX research

Finding the right high-quality UX research participants is arguably the most important part of...