UserTesting Human Insight Platform

UserTesting enables organizations to understand what it’s like to be their customer with a video-first experience testing platform and access to a global opt-in network of contributors. Through UserTesting’s Human Insight Platform, anyone in an organization can quickly get a vivid, first-person understanding of any experience and build greater customer empathy.

Yes! Sign up to request a trial below if you want to preview the Human Insight Platform before committing to an annual subscription. Or, you can run a test for free now and receive a video of a real person reviewing your website, typically in less than an hour.

Our pricing is very customizable, and the price for each plan varies depending on the number of users, types, and features. The best way to get a quote or range would be to speak to one of our account team members, who will review your specific business needs and ensure you are getting the features you need and not paying for functionality you wouldn't use.

We offer UserTesting’s Education Partner Program that allows qualifying institutions to access the Human Insight Platform platform for free!

We are pleased to offer free and discounted customer experience research services to qualifying charitable organizations through the OneWorld program.  

Great question! Amounts range depending on the test type—your dashboard will always show you the amount you'll get paid for each test. Please note that you won’t be paid for the practice test you submit as part of the application to join the UserTesting Contributor Network.