All works by Amy Kelly

Blog

The Espresso Webinar continues: highlights from part three of the series

For the better part of 2020, we’ve shared a coffee every Thursday morning with...

Blog

3 tips for starting a UX division from scratch

Over 15 weeks of The Espresso Webinar Series, we interviewed some of Europe’s leading...

Blog

The final shot of CX: part two recap of The Espresso Webinar Series

For the past 14 weeks, we’ve shared a coffee every Thursday morning with CX...

Blog

3 big ideas on modern-day innovation

Over the course of five days, some of the world’s biggest brands took to...
Woman sitting at desk with laptop and phone holding a coffee mug

Blog

May’s Espresso Series with Skyscanner and other European CX leaders

It’s hard to believe that we kicked off The Espresso Webinar Series back in...

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April’s CX coffee breaks with 5 EMEA industry leaders

Can you go without caffeine in the morning? Or do you have some other...

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The changing buying behaviours of UK consumers and their response to crisis communications

The UK government and NHS workers nationwide are asking the UK population to stay...

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All I want for Christmas is customers—do UK retailer’s festive ads bring them in?

Every year in the UK, we wait with anticipation and excitement for the first...