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E-learning platform Udemy learns more about needs of mobile users
As the world’s largest online learning and teaching marketplace, Udemy enriches lives by advocating...
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7 tips for smoother remote moderated usability studies
Today’s article is a guest post from Devin Harold, UX Research Manager at Verizon...
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Regional healthcare system diagnoses digital pain points
A study released by the Pew Internet & American Life Project shows that 80%...
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10 LinkedIn groups every CX professional should join
LinkedIn is more than a social media channel, it’s a place to network, learn...
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UserTesting success story: how Ryanair flies past the competition
When asked how they prefer to do vacation research, U.S. consumers are nearly unanimous...
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Why are Apple’s new iPhone ads so annoying?
It all depends on who you ask. While Apple is renowned for its powerful...
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How to get honest feedback from your customers
People love to make other people happy. They want the people around them to...
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UserTesting success story: How 3D house printing startup New Story builds donor trust
‘Human insights’ has a different definition when it comes to the origin of New...
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Talking to real people, in real time: how to create scripts for Live Conversation
Talking with people in their own environments is the perfect way to gather information...