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UX researcher interview questions
UX researchers are the bridge between user needs and product design . Throughout the...
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Continuous discovery: all your questions answered
This blog post is a follow-up to our webinar, " Continuous Discovery: Transform your...
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5 tips for retailers preparing for the 2024 holiday shopping season
As the 2024 holiday shopping season approaches, retailers face the challenge of delivering exceptional...
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How and why you should test your product description pages
For UX design and research teams, the idea of testing an idea with users...
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How to test AI: A practical guide for evaluating AI user experience and product design (part 1)
Anyone who has successfully shipped an app or a digital product can tell you...
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Benchmarking UX: how to track improvements over time
A fellow UX professional recently told me a fun story: Her boss came to...
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Why world-class retailers rely on more than NPS or CSAT
Retail executives have a lot on their minds. Businesses face multiple challenges, from economic...
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What is customer journey mapping?
Customer journey mapping serves as a critical exercise for teams dedicated to improving how...
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Financial services usability testing
Financial service organizations face unique challenges when conducting usability testing , from strict regulations...