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  • Blog

    How to measure UX ROI and impact

    UX teams often face the challenge of getting stakeholders excited about their findings and...
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  • Team of UX designers optimizing websites and apps

    Blog

    Top 10 UX optimization tips

    With the digital landscape continually evolving, organizations recognize the need to prioritize the users'...
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  • Blog

    How to write user experience survey questions

    When improving your product, leveraging user experience (UX) survey questions is one of the...
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  • Photo showing A/B test on mobile phone

    Blog

    A comprehensive guide to A/B testing for CRO and UX

    Here's a familiar scenario: you're at a fork in the road with two different...
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  • product design principles

    Blog

    Top product design principles for creating standout products

    Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...
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  • Two women in an office reviewing a document

    Blog

    Why world-class retailers rely on more than NPS or CSAT

    Retail executives have a lot on their minds. Businesses face multiple challenges, from economic...
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All articles

Group of professionals working on a task

Blog

How continuous discovery improves UX

​95% of new products fail, according to the late Harvard Business School professor Clayton...
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Blog

What is remote usability testing?

​ Repeat after me: you are not your user. That’s why putting yourself in...
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Blog

What is mobile usability testing?

Why mobile usability testing is necessary for building mobile experiences Consumers spend more than...
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Blog

Say hello to the new EnjoyHQ homepage

The new EnjoyHQ homepage has been designed from the ground up to provide a...
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Blog

Why testing your banking experience matters

Retaining customers hasn’t been as hard for banks as in other industries, traditionally speaking...
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Blog

CTAs that convert

​If your website or app sells products, generates leads, collects sign-ups, or has users...
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Blog

How CX programs avoid getting defunded by translating their ROI

During a Forrester event, we heard anecdotally how customer experience (CX) programs are getting...
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Blog

Writing and refining your UX research objectives

​ While winging it and hoping for the best might work in some life...
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A diverse group of colleagues standing in a modern office, attentively listening to a presentation given by a man in a suit at a whiteboard

Blog

Don't be intimidated by unexpected customer feedback

When was the last time you received unexpected feedback? It could be during a...
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