UserTesting Blog

Featured articles

  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
  • Blog

    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

Photo of team comparing results from preference testing

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Understanding preference testing: a comprehensive guide

Preference testing is a key method for figuring out which options users prefer. By...
Photo of 7 professional colleagues seated around a circular coffee table looking at marketing campaign

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How to test your marketing campaign concepts

A campaign might look great on paper, but how will real customers react? Marketers...

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3 keys to using human insights in marketing campaigns

Today’s marketers strive to be bold, authentic, emotional, and relevant to their customers. To...
From friction to conversion: optimizing digital bank account opening with customer insights

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Banks are losing customers at this critical step—here’s how to stop it

Opening a bank account should be simple. Yet, many customers abandon the process due...
Photo of 3 people reviewing a marketing plan at a conference table

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How to drive more effective marketing with fast human insight

Most marketing deliverables are sent “in the blind” without any testing to verify that...

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Does it resonate? How marketers can test experiences

The speed of marketing in the digital age is a double-edged sword. We create...
Group of individuals surrounding a business plan in an office

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Crafting a winning design proposal: strategic insights for senior leaders

A design proposal is more than just a document; it’s a strategic blueprint that...
Photo of four business professionals meeting at a conference table

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Design for emotion, not usability: how generative AI changes the rules of successful software

Most product teams are under intense pressure to deliver AI-enhanced products and features, seize...
Photo of an executive presenting to a team of product managers

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How to incorporate customer experience feedback into the product development process

A great product isn’t built in isolation—it’s shaped by the people who use it...