Blog
How video evokes empathy: insights from a former design lead at Hulu
When John S. Couch started at Hulu as Vice President of UX and Design...
Blog
Accelerating edtech: supporting learners in a remote world
Edtech is booming by all accounts, whether it's measured by the more than $10...
Blog
Empathy map: a guide for better digital experiences
Digital experiences are increasingly becoming the norm—especially now, in the midst of a global...
Blog
How to use the paradox of choice in UX design to increase conversions
Have you ever stood in front of a candy aisle and been overwhelmed by...
Blog
How the UserTesting Contributor Network ensures high-quality feedback
Delivering world-class customer experiences requires you to know your customers and their needs so...
Blog
Celebrating International Women’s Day with UserTesting’s female board members
It’s hardly a matter of surprise that women—especially women of color—are underrepresented in tech...
Blog
The Espresso Webinar Series, part four: highlights from the C-Suite and founder edition
During part four of The Espresso Series, we invited C-level executives from top European...
Blog
How to use NPS to improve customer experience
When it comes to measuring customer advocacy, most organizations turn to net promoter score...
Blog
Why OTT platform testing matters and how you can do it
People love content. Especially video content. From sports to news, original series to animated...