Customers innovate with UserTesting

Discover how thousands of teams create exceptional experiences with the help of human insights

All Customer Stories

See how NRG Home and Reliant used human insight to refine their company mascot and revise ad campaigns before publishing them

Watch how PSA crafted their Grade Reveal experience and Collectors developed functionality for the Goldin Auctions website

Learn how YBS worked with UserTesting’s Professional Services team to address the UK Consumer Duty and raise customer understanding

Discover how Zigzag used human insight to develop the Ziggy AI chat function for their popular puppy coaching app

Learn how Helix used human insights to improve their enrollment process and drive expansion of their digital experience to multiple health systems

Discover how the biopharma leader builds websites that educate healthcare professionals about medicines and vaccines

See how KeyBank leveraged human insight to upgrade their ATMs and increase net promoter scores by 44%

Watch how Amazon leverages insight from existing and potential customers to improve the seller experience

Watch real people engage with your products, apps, or services, and easily get a vivid, first-person understanding of any experience.