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Blog

Retail UX in 2020: the impact of changing consumer behavior

During the pandemic, retailers had to rethink operations, supply chains, and entire online experiences...

Blog

How the metaverse will affect UX design and customer experiences

Following the launch of Forrester’s The State of The Metaverse Report, many commentators have...

Blog

Five benefits of ResearchOps [Infographic]

If your user research team is wasting time on repetitive tasks, or your reporting...

Blog

Michael Grieder's keys to UX measurement success

Although product and design leaders recognize that good experiences impact the bottom line, there's...

Blog

How retailers can reduce return rates with better user experience

Returns can be a headache for brick-and-mortar retailers and ecommerce stores alike. After all...
stakeholder buy in

Blog

How to get stakeholder buy-in for user research: expert tips

We asked some of the most respected UX professionals the following question: How do...

Blog

How UX can improve the onboarding process for fintech brands

One of the challenges when creating new digital products or services is the process...
Image looking up a branches of a large tree

Blog

10 tree testing tips and tricks

Tree testing is one of a researcher's most powerful techniques, unveiling insights into how...

Blog

What are screeners, and why are they vital for experience research?

Whether it’s a card sort, an online survey, a moderated or unmoderated remote usability...