About the author

Yuling An

Yuling An

Yuling is a Senior UX Researcher at Facebook. When she's not conducting research, you can find her playing with her cats or exploring the newest eats.

All works by Yuling An

illustration of people and laptops and items around them

Blog

Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...
Read more

Blog

Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...
Read more

Blog

3 popular longitudinal studies

In recent years, UserTesting customers made higher investments in discovery research and complex user...
Read more
Photo of 3 people at a conference table looking at a tablet

Blog

5 top studies run by successful marketing teams

Traditional market research projects can take at least four weeks to complete. However, successful...
Read more

Blog

How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...
Read more

Blog

How to Break into the Field of UX Research

UX research is an exciting and rapidly growing field, but many people aren’t sure...
Read more
© UserTesting 2025
SOC security logo CSA security logo GDPR security logo