All works by Yuling An

illustration of people and laptops and items around them

Blog

Top 8 tips and tricks for conducting remote omnichannel studies

A single continuous experience that spans multiple channels, whether physical or digital, is considered...

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Merging realities: Understanding and improving AR customer experiences with human insights

With the increased adoption of augmented reality (AR) in consumer mobile apps comes a...

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3 popular longitudinal studies

In recent years, UserTesting customers made higher investments in discovery research and complex user...

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5 top studies run by successful marketing teams

Traditional market research projects can take at least four weeks to complete. However, successful...

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How top financial services organizations create great experiences

To uncover the best practices of retail banking customer experiences, we ran a competitor...

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How to Break into the Field of UX Research

UX research is an exciting and rapidly growing field, but many people aren’t sure...