Blog
How to delight your raving fans through customer listening
It doesn’t seem intuitive—from a design perspective—to add steps to a sign-up process, but...
Blog
UserTesting’s Squash Hunger initiative provides over 200,000 meals
Millions of people around the world don’t know where their next meal will come...
Blog
CX vs. UX: what’s the difference?
While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
Blog
How Canva uses a blend of UX and functional bug data to improve global customer experience
Since launching in August 2013, Canva has been empowering the world to design. Today...
Blog
Executive alignment drives customer-centricity: insights from a C-level strategist
Knowing your audience is foundational for marketers, UX professionals, and project managers alike. However...
Blog
Retail vs online: the current feelings and expectations of European shoppers
The experience of shopping, specifically for non-essential items, varies in importance across people. For...
Blog
New innovations that improve speed and quality of insights: April 2021 Product Release
At UserTesting, we believe all teams should build empathy for their customers and bring...
Blog
New in-product template gallery makes launching tests easier than ever
Customers now have more choices than ever before, so providing an exceptional customer experience...
Blog
Introducing smart tags for analyzing video and written feedback
Collecting customer and user feedback has become a cornerstone for building exceptional products and...
