Blog
Jira integration: on-demand human insights where product decisions are made
Customer feedback is often the cornerstone of building great products and experiences. After all...
Blog
4 test templates for building empathy on issues of racial equality
Across the globe, organizations large and small are moving quickly to stand together with...
Blog
COVID-19 and changes in behavior: why you must relearn your customers
Although the world is always in a state of change, you'd be forgiven if...
Blog
3 big ideas on modern-day innovation
Over the course of five days, some of the world’s biggest brands took to...
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How customer feedback transforms abandoned shopping carts to purchases
There’s one major difference between in-store shopping and ecommerce that really transforms the experience—human...
Blog
Is your research team surfacing the ROI of customer empathy?
UX researchers often face the challenge of getting stakeholders excited about their findings and...
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Customer empathy: the new metric for success
If you take a moment to think about all the companies and brands you...
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Accessible UX design: the one billion user opportunity
Internet adoption in developed nations is at an all time high, hovering around 90%...
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Information architecture: a comprehensive UX guide for beginners
Information architecture is a relatively new name for a very old concept. For hundreds...
