UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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Usability vs. user experience: What’s the difference?

Prioritizing user experience isn't a one-size-fits-all process. There are multiple dimensions to it. Using...
photo of the hands of multiple people adding post-it notes to a large sheet of paper on a conference table

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What is the Lean UX process?

At its core, the Lean User Experience approach is about putting users first. It's...

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How do ads affect user experience?

Advertisements have become integral to how websites and applications operate, receive revenue, and interact...

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How to write user experience survey questions

When improving your product, leveraging user experience (UX) survey questions is one of the...

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THiS Connect London

This November, The Human Insight Summit (THiS) Connect London provided a special opportunity for...

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How to improve your user experience

A customer's interaction with your website, mobile app, or digital experience can be a...

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7 user experience (UX) principles based on psychological phenomena

In some ways, UX professionals are like psychologists. They need to understand people’s motivations...
Team sitting at conference table in office reviewing conversion rates

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Usability testing vs. A/B testing

Usability and A/B testing create more customer-centric experiences and increase conversion rates . Although...

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How to get customer feedback without negatively impacting CX

Creating a great customer experience (CX) and fostering a customer-centric culture requires one important...