UserTesting Blog

Featured articles

  • Top down view of 4 colleagues at a round desk in a meeting

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    How to build a customer experience strategy framework

    In today’s competitive market, great customer experience is a key driver of success. As...
  • Blog

    How to measure UX ROI and impact

    UX teams often face the challenge of getting stakeholders excited about their findings and...
  • Team of UX designers optimizing websites and apps

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    Top 10 UX optimization tips

    With the digital landscape continually evolving, organizations recognize the need to prioritize the users'...
  • Blog

    How to write user experience survey questions

    When improving your product, leveraging user experience (UX) survey questions is one of the...
  • Photo showing A/B test on mobile phone

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    A comprehensive guide to A/B testing for CRO and UX

    Here's a familiar scenario: you're at a fork in the road with two different...
  • product design principles

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    Top product design principles for creating standout products

    Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...

All articles

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Leading healthcare IT provider: how they prove the value of UX as part of the PDLC

In a rapidly changing landscape, it’s more important than ever to talk the same...

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International Ecommerce company: reducing customer support calls

How can we deliver quality credible results to stakeholders and decision-makers in our company...

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How ING Spain conducts rapid research to improve their digital experience

ING Spain is the Spanish arm of ING, a multinational banking and financial services...

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Global Ecommerce company: benchmarking its mobile experience

The company has a practice of running an annual desktop benchmark study to see...

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Fueling evidence-based decision making at British Gas

British Gas maximizes resources and impact by leveraging UserZoom to test at the pace...

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Flixbus: How they boosted mobile app install rates across the globe

How UserZoom enabled Flixbus The question for this UserZoom study was: Which app icon...

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Bupa plans ahead using quantitative and qualitative data

Bupa offers personal and company-financed health insurance and medical subscription products, runs hospitals, and...

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Bio-Tech uses insight to deliver a better global website experience

Successful CEM can provide companies with powerful data needed to improve customer loyalty, strengthen...
Photo of a woman wearing glasses drinking coffee sitting at desk with laptop

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How E.ON accelerated UX testing to perfect its Black Friday promotions

Campaign message testing Using the UserZoom platform, E.ON was able to test its promotions...