UserTesting Blog

Featured articles

  • Blog

    How to measure UX ROI and impact

    UX teams often face the challenge of getting stakeholders excited about their findings and...
  • Team of UX designers optimizing websites and apps

    Blog

    Top 10 UX optimization tips

    With the digital landscape continually evolving, organizations recognize the need to prioritize the users'...
  • Blog

    How to write user experience survey questions

    When improving your product, leveraging user experience (UX) survey questions is one of the...
  • Photo showing A/B test on mobile phone

    Blog

    A comprehensive guide to A/B testing for CRO and UX

    Here's a familiar scenario: you're at a fork in the road with two different...
  • product design principles

    Blog

    Top product design principles for creating standout products

    Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...
  • Two women in an office reviewing a document

    Blog

    Why world-class retailers rely on more than NPS or CSAT

    Retail executives have a lot on their minds. Businesses face multiple challenges, from economic...

All articles

Blog

Global Ecommerce company: benchmarking its mobile experience

The company has a practice of running an annual desktop benchmark study to see...

Blog

Fueling evidence-based decision making at British Gas

British Gas maximizes resources and impact by leveraging UserZoom to test at the pace...

Blog

Flixbus: How they boosted mobile app install rates across the globe

How UserZoom enabled Flixbus The question for this UserZoom study was: Which app icon...

Blog

Bupa plans ahead using quantitative and qualitative data

Bupa offers personal and company-financed health insurance and medical subscription products, runs hospitals, and...

Blog

Bio-Tech uses insight to deliver a better global website experience

Successful CEM can provide companies with powerful data needed to improve customer loyalty, strengthen...
Photo of a woman wearing glasses drinking coffee sitting at desk with laptop

Blog

How E.ON accelerated UX testing to perfect its Black Friday promotions

Campaign message testing Using the UserZoom platform, E.ON was able to test its promotions...
Photo of a woman wearing glasses drinking coffee sitting at desk with laptop

Blog

Too much information architecture: how big should your website be?

Hopefully by now you’ve discovered some of our articles about Information Architecture (IA)—the process...

Blog

How to test voice UI with UserTesting

The recent proliferation of voice user interfaces (voice UI) in human computer interaction has...
research ops

Blog

How to maximize the use of UX research repositories in your organization

User research repositories are all the rage these days. From a cursory glance, this...