Blog
5 ways to build customer trust on your site or app
Each time a potential customer interacts with your site or app, you have an...
Blog
Why B2B companies need to compete on great CX to win over customers
In the past, a small number of behemoths dominated the B2B market, but today...
Blog
Ethics of emotional intelligence in UX research
There’s no doubt that emotional intelligence plays an important role in UX. But along...
Blog
One year on: The Espresso Webinar Series, part five
In April 2020, when we were three weeks into the national lockdown, we kicked...
Blog
Exploring our Moderated Testing solution with Christian Rohrer
In the following video, you’ll see the mobile testing capabilities we offer in our...
Blog
Five challenges of remote user research and how to deal with them
Remote user research and testing has never been more at the forefront of UX...
Blog
Six things News UK learned about running user research in Agile
Join Claire Dracott, Deputy Head of User Experience at News UK, and Lee Duddell...
Blog
How insurance companies can improve UX
Insurance companies are spending a lot to attract customers to their websites. Indeed, insurance...
Blog
How to implement a Research Ops program [Infographic]
Originally developed by Kate Towsey of Atlassian, a ResearchOps program manages the people and...
