Blog
Top 5 customer frustrations with digital bank account opening
Opening a digital bank account should be easy and user-friendly. Yet, for many customers...
Blog
Uncover usability issues early with product research
Without thorough product research and testing, teams run a risk of launching products and...
Blog
Qualitative research examples: Methods, approaches, and FAQs
Qualitative research is a strong tool for understanding user experiences. It helps create better...
Blog
31 prototype testing questions every designer should ask
You already know that fast human insight is key to building a great customer...
Blog
What is customer journey mapping?
Customer journey mapping serves as a critical exercise for teams dedicated to improving how...
Blog
How to leverage Net Promoter Scores for better CX
When it comes to measuring customer advocacy, many businesses rely on Net Promoter Score...
Blog
Research benchmarking and baselines: What's the difference?
Research benchmarking and baselines are important tools for guiding organizations' actions and performance for...
Blog
How to align product vision with user feedback
One of the major challenges some digital product teams find themselves struggling with, is...
Blog
UX strategy: the foundation of a successful product
It's no secret that a comprehensive business strategy is vital to an organization's success...
