UserTesting Blog

Featured articles

  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Two colleagues looking at charts on a tablet

Blog

Benchmarking UX: how to track improvements over time

A fellow UX professional recently told me a fun story: Her boss came to...
product design principles

Blog

Top product design principles for creating standout products

Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...
product design prototyping

Blog

Mastering product design prototyping

Product design prototyping involves building early versions of a product to test and refine...

Blog

The ultimate guide to product roadmaps: strategies, templates, and best practices

As products grow more complex with additional features, platforms, and customer segments, it's important...
Photo showing A/B test on mobile phone

Blog

A comprehensive guide to A/B testing for CRO and UX

Here's a familiar scenario: you're at a fork in the road with two different...
Woman conducting user research remotely with a panel of test participants on video

Blog

What is UX research?

​How we think of and practice UX ( user experience ) research has evolved...

Blog

How to measure UX ROI and impact

UX teams often face the challenge of getting stakeholders excited about their findings and...
The Human Insight Summit Austin Texas 2024

Blog

Discover the best of Austin during THiS 2024

If you’re attending The Human Insight Summit (THiS) 2024 in Austin this October, you’re...

Blog

How to build a business case for user feedback

User feedback is a top organizational priority for more and more companies. 76% of...