UserTesting Blog

Featured articles

  • Blog

    A note to our customers: what we’ve learned, what we’ve changed, and what’s next

    Over the past year, my leadership team and I have spent a lot of...
  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Blog

UX testing methods

What are the different types of usability testing methods? You know when to do...

Blog

UX testing examples

Consider UX Testing with these examples One of the best ways to get a...

Blog

Usability testing templates and checklists

​ Successful usability tests depend upon organized, repeatable, and consistent processes to drive results...
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Blog

What to expect when comparing human insight solutions

The phrase, “We don’t know what we don’t know,” accurately captures a common challenge...

Blog

Taxonomy design

Creating a taxonomy from scratch, if you haven’t done it before, can feel daunting...
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Blog

Digital accessibility requirements: Who, what, where and when

What is accessibility? The design industry defines accessibility in numerous ways, but their essence...

Blog

A/B vs. multivariate testing: which test should you use?

You have a user study coming up, but you don’t know which type of...

Blog

6 signs your UX team is overstretched

UX research is growing. Jakob Nielsen of the Nielsen Norman Group predicts that the...

Blog

How HoneyBook made research available to everyone

If you ask Nicole Wright, UX Researcher at HoneyBook, what her company’s product is...