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  • Photo of two women sitting at a desk looking at monitor showing a dashboard of ecommerce metrics

    5 tips for retailers preparing for the 2024 holiday shopping season

    As the 2024 holiday shopping season approaches, retailers face the challenge of delivering exceptional online experiences while maximizing revenue through retail media. The competition is fierce, and customer expectations are higher than...
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  • Two women in an office reviewing a document

    Why world-class retailers rely on more than NPS or CSAT

    Retail executives have a lot on their minds. Businesses face multiple challenges, from economic volatility and supply chain disruptions to shifts in consumer behavior and rapid technological advancements. Inflation, rising interest rates...
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  • Person on a phone call looking at his laptop

    What is an affinity diagram and how do you use it?

    When it comes to categorizing information, nothing is obvious. How you perceive one bit of information can (and often will) differ from the next person. Why? Well, explaining that is difficult because...
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What's new with UserZoom in Winter 2022?

UX Research Management Collaboration just got so much easier. With this release, you can...
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Aviva and Vitality rank highest amongst UK life insurers for digital user experience

San Jose, CA – May 18, 2022 — UserZoom, the pioneer of the Digital...
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UserZoom’s State of UX Survey 2022 reveals companies missing golden UX optimization opportunities

UserZoom, the pioneer of the Digital User Experience (UX) Insights category, has announced the...
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How to modernize your banking experiences to deliver better CX

If you think about what’s transforming businesses today, whether you’re in the banking space...
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How to make $500 in a week

Side hustles are increasingly becoming the norm. Due to uncertain market conditions and rising...
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How to build an ecommerce website: tips and guidelines

There’s never been a better time in the ecommerce space. Thanks to the after-effects...
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5 top UserTesting templates for marketers

As a marketer, you’re naturally inclined to rely on data. Teams are driven by...
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Why consumers love fintechs—and what finservs can learn

Trendy. Exciting. Those aren’t typically words most people would use to describe traditional financial...
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Social commerce: What it is and templates for testing

Imagine a world where content truly meets conversion. When you're scrolling through Facebook or...
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