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5 questions to ask when assessing research priority, according to a Customer Experience Consultant
Whether your organization is large or small, one question we’ve heard again and again...
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What is the purpose of user testing?
Note: In this resource, “user testing” refers to the general process, while UserTesting signifies...
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What is UX research?
How we think of and practice UX ( user experience ) research has...
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User testing guidelines: A step-by-step guide to optimizing your testing process
Note: In this resource, “user testing” refers to the general process while UserTesting signifies...
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Longitudinal studies
Longitudinal studies are tests that collect data on multiple occasions from the same participants...
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Employee-centric programs: what they are and how they benefit your organization
Being an HR professional right now isn’t easy. With the transition into hybrid or...
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How to write plain language for a better user experience
Good writing goes unnoticed. At least, that’s what we UX writers say to ourselves...
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Find and share video insights faster
One of the most exciting parts of UX research is diving into study results...
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27 questions every retailer should ask their customers
It wouldn’t be a stretch to assume nearly every retailer would like to get...