UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Image of a person sitting at a desk with a coffee mug, laptop, and cell phone

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How top financial organizations boost ROI

Gone are the days when the only option to deposit checks was to bring...

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What's new with UserZoom in the first half of 2022?

The first half of 2022 has been a busy and exciting time at UserZoom...

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Leveraging user feedback in recruitment, according to a UX design researcher at Microsoft

UX Unfiltered is our series where we hear from UX, CX, design, and research...
Close-up of a person’s hands holding receipts and writing on a document with a pen, while a smartphone with a calculator app open

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3 ways to empathize with consumers during a cost of living crisis

In recent years, we’ve all been living in unprecedented times. Fresh out of a...

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What's new with UserZoom in Winter 2022?

UX Research Management Collaboration just got so much easier. With this release, you can...

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Aviva and Vitality rank highest amongst UK life insurers for digital user experience

San Jose, CA – May 18, 2022 — UserZoom, the pioneer of the Digital...

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UserZoom’s State of UX Survey 2022 reveals companies missing golden UX optimization opportunities

UserZoom, the pioneer of the Digital User Experience (UX) Insights category, has announced the...

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How to modernize your banking experiences to deliver better CX

If you think about what’s transforming businesses today, whether you’re in the banking space...

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How to make $500 in a week

Side hustles are increasingly becoming the norm. Due to uncertain market conditions and rising...