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  • Photo of two women sitting at a desk looking at monitor showing a dashboard of ecommerce metrics

    5 tips for retailers preparing for the 2024 holiday shopping season

    As the 2024 holiday shopping season approaches, retailers face the challenge of delivering exceptional online experiences while maximizing revenue through retail media. The competition is fierce, and customer expectations are higher than...
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  • Two women in an office reviewing a document

    Why world-class retailers rely on more than NPS or CSAT

    Retail executives have a lot on their minds. Businesses face multiple challenges, from economic volatility and supply chain disruptions to shifts in consumer behavior and rapid technological advancements. Inflation, rising interest rates...
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  • Person on a phone call looking at his laptop

    What is an affinity diagram and how do you use it?

    When it comes to categorizing information, nothing is obvious. How you perceive one bit of information can (and often will) differ from the next person. Why? Well, explaining that is difficult because...
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DesignOps team collaborating in a work space

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What is DesignOps and why is it important?

In today's business landscape, exceptional user experiences are an expectation for organizations looking to...
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Introduction to game UX and design

Getting games into the hands of gamers requires a massive, collaborative effort within an...
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Player experience in video games

Crafting an immersive and enjoyable player experience isn't just essential for your game's success—it...
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Introducing AI Insight Summary

Takeaways The AI Insight Summary generates powerful insights on-demand for faster analysis by leveraging...
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Why patient and consumer insights matter to healthcare executives

Consumers today emphasize health and wellness more, yet are increasingly frustrated with healthcare systems...
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Photo of a person holding a laptop on their leg

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How to optimize your digital front door in healthcare

As patients increasingly expect on-demand access and convenience, a robust digital presence has become...
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Testing your mobile healthcare experience

The healthcare landscape is changing rapidly due to technological advances and the proliferation of...
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Launching UserTesting AI video series — All Things AI

UserTesting is excited to announce the launch of All Things AI, a video series...
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5 ways media and entertainment organizations increase customer engagement

In today's crowded media landscape, customer engagement is critical because it directly impacts customer...
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