Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

Report
Pulse Report: Media and Entertainment, Q4 2024
Discover how media companies can adapt to rapidly changing shifts in consumer preferences and behaviors and seize new digital opportunities.
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Report
Pulse Report: Financial Services, Q4 2024
Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.
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Report
Generative AI chatbots: overhyped but still underestimated
Key takeaways: At age 2, the most successful newcomer in tech history has a...
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Report
Pulse Report: High-tech, Q4 2024
Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.
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Report
Pulse Report: Healthcare, Q4 2024
Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.
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Report
Pulse Report: Retail, Q4 2024
Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.
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Report

Pulse Report: Media and Entertainment, Q4 2024

Discover how media companies can adapt to rapidly changing shifts in consumer preferences and behaviors and seize new digital opportunities.

Learn more

Report

Pulse Report: Financial Services, Q4 2024

Uncover trends in financial services and how they present both opportunities and challenges in this quarterly Pulse Report.

Learn more

Report

Pulse Report: High-tech, Q4 2024

Discover how tech-savvy customers are pushing the boundaries of innovation and what it takes for companies to win in a hyper-competitive, fast-evolving landscape.

Learn more

Report

Generative AI chatbots: overhyped but still underestimated

Key takeaways: At age 2, the most successful newcomer in tech history has a...

Pulse Report: Healthcare, Q4 2024

Uncover the drivers behind patient trust and how innovative healthcare teams can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Healthcare Pulse Report.

Learn more

Report

AI and insurance CX: consumer trust, challenges, and opportunities in a digital era

It’s hard to overstate the complexities of navigating the modern insurance landscape, and the...

Pulse Report: Retail, Q4 2024

Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.

Learn more

Report

2024 UserTesting Retail Benchmark Report

Unlock key insights to boost revenue, traffic, and customer satisfaction in UserTesting's 2024 Retail Benchmark Report.

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Report

Which online grocery retailers deliver an exceptional customer experience?

This report is for retail executives working to deliver seamless online shopping digital experiences...

Reports