AI-powered customer insights
Move from questions to insights faster
Move faster with AI-powered insight grounded in real human feedback. UserTesting helps teams validate ideas, optimize experiences, and make confident decisions with trusted customer understanding.
Why teams use UserTesting AI
Go from idea to setup faster with AI-assisted workflows that reduce manual work in planning, targeting, and test creation so teams can get feedback moving without slowing down momentum.
Teams are shipping and changing experiences faster than ever. UserTesting helps them identify themes, patterns, and key moments sooner so they can validate ideas and make decisions with less guesswork.
Better decisions start with better human input. UserTesting combines AI-powered synthesis with trusted feedback from real people, using AI to help detect fraud so teams can move faster with more confidence in the evidence.
Move from idea to feedback
Go from question to study faster with AI-assisted workflows that help teams define audiences, shape test plans, and get feedback moving sooner. That means less time spent setting things up and more time learning, iterating, and deciding what to do next.
Turn feedback into direction
Quickly surface themes, moments, and patterns across video, transcript, survey, and behavioral data. AI-generated outputs are transparent, inspectable, and linked back to underlying evidence, so teams can move faster without losing rigor or trust.
Ground AI in real human insight
Every insight is only as good as the data behind it. With 6M+ participants, deep B2B reach, strong fraud controls, and the combined strength of UserTesting plus User Interviews, teams can hear from the right people with more confidence.
Target the right participants faster
With a simple prompt, teams can generate effective targeting criteria and screener questions faster. Everything is editable and review-ready, so researchers stay in control while reducing manual setup work and moving more quickly from recruiting needs to launch.
415% ROI over three years
Trusted by teams moving faster with confidence
* From the Forrester TEI study commissioned by UserTesting.
