Pearson & UserTesting

As a result of the feedback collected from UserTesting, Pearson simplified the user interface when they launched the new platform, initially hiding the minute details in the lesson plans. Students could easily expand and collapse their schedules as needed. The satisfaction of parents and new teachers increased. 

Another new aspect that Pearson launched soon after the pandemic began was pre-recorded videos of students teaching lessons to their peers. Pearson engaged with some of their current teachers and students, as well as members of the UserTesting Contributor Network. Contributors helped Pearson understand how to make these videos more concise, and to explain the social and emotional impact of those lessons to students, who were still adapting to a post-classroom scenario.

Pearson’s new platform looked sharper and more engaging. Teachers could easily customize their instructions for students, and students immediately recognized the notes from their instructors. 

Going forward, Pearson will continue working with UserTesting to improve the remote learning platform that students and teachers love. With the increased interest in their award-winning services, the best is yet to come.