Customers innovate with UserTesting

Discover how thousands of teams create exceptional experiences with the help of human insights

All Customer Stories

Witness how AWS works with UserTesting to bring their customer obsession principle to life

Discover how BT Group leveraged human insight to establish EE as their consumer brand, improve their app, and optimize their Aimee AI chatbot

Learn how A&F Co. utilized customer insights to build the online A&F Wedding Shop and evaluate the in-store experience for their Hollister brand

See how Panera Bread cooked up a new catering website to earn an 18% increase in revenue per visit

Witness what happened after Banco Sabadell set the standard that all their digital experiences earn a QXscore™ of 85 before they go live

See how Zenni Optical leverages Contentsquare and UserTesting together to create a profitable guest checkout experience

Learn how changes to Kiva’s online lending platform helped fund 7,000 new borrowers

Watch how American Airlines built a benchmarking program to make booking and managing flights easier for customers

Watch real people engage with your products, apps, or services, and easily get a vivid, first-person understanding of any experience.