UNDERSTAND NEEDS

Product adoption

Understand what keeps your most loyal customers engaged with your products

What you'll learn

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Insights about what drives usage and adoption of your product

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An understanding of the context where the product is used

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An understanding of what could make the experience easier and more delightful for customers

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A comparison of usage feedback to what you learned during product discovery to see if designs address the identified problems

Featured guide

Competitive analysis with UserTesting

Learn how to understand your competitive differentiators and identify areas of opportunity.

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Additional resources

Now that you know how to use this template to fit your needs, dive into the resources below to learn how teams across your organization can rely on human insight to create successful, customer-centric products and experiences.

Forrester

Forrester: UserTesting delivers a 665% ROI over three years

A recent Total Economic Impact™ (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize $2.03M in value and 665% in ROI over a three-year period.