Visual design evaluation

Visual design consists of colors, images, typography, and placement, which can all help make or break the customer experience. In fact, 94 percent of first impressions are design-related.

Whether you’re creating a video, infographic, advertisement, or a website layout, your design has the power to evoke an emotional reaction or get your customer closer to doing the desired action.

Without getting user feedback early on, you risk underthinking or overcomplicating your design, which can leave the user frustrated or with an unintended impression. And now more than ever, consumers look for diversity, inclusion, and sustainability, requiring users to be at the forefront to get ahead of their needs and expectations.

UserTesting’s customers have relied on our contributor feedback to modify their digital assets to reduce customer confusion, and transition their online shopping process from 2D to 3D, to name a few cases. These feedback-based changes have resulted in faster optimization, a boost in conversions, and more customer interactions.

With UserTesting, determine whether images, videos, or other visual materials resonate with your intended audience. You have two templates to choose from, depending on whether your goal is evaluation or comparison. Easily see, hear, and talk to your customers remotely as they engage with your creatives to gather fast feedback for any visuals used for your campaigns.