About the author

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Jennifer DeRome

Jennifer is a Senior Content Strategist for UserTesting. When she's not dreaming up new ways to connect with audiences, you can find her traveling around the world or enjoying a glass of wine with friends.

All works by Jennifer DeRome

Blog

New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...
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Blog

5 tips for user testing at financial services companies

We recently sat down for a chat with Maggie Young, a customer experience evangelist...
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Blog

Why you should host user testing viewing parties

Reviewing results of a user testing study can seem like a chore. There’s a...
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Blog

Adapting to Apple's App Store changes with user testing

Last month, Apple made some significant changes to its App Store, and app developers...
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Blog

Ethics of emotional intelligence in UX research

There’s no doubt that emotional intelligence plays an important role in UX. But along...
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Blog

Calculating the value of UX research

Today’s post is an excerpt from our whitepaper, Proving the ROI of UX research...
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Blog

Canva uses UserTesting to optimize onboarding experience

The challenge The idea for Canva came from watching non-designers trying to use traditional...
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Illustration of an illuminated light bulb, wrench, and graphs

Blog

3 Reasons Why You Should Conduct Continuous User Research

By now the importance of conducting user research is well established. Yet, according to...
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Blog

Scaling your UX team

Once you’ve established your core team and you’ve had some time to get into...
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