All works by Jennifer DeRome

Blog

Healthcare chatbot diagnosis: will consumers trust them with their health?

Technology has transformed many things in our day-to-day lives. Just about anything can be...

Blog

6 business benefits of scaling customer research

Today’s post is an excerpt from our eBook, 3 Steps to scaling customer research—and...

Blog

Human Tech with Dr. Susan Weinschenk: How human insights drive customer-first design

Recently, UserTesting’s very own Stephen Fleming-Prot, Principal UX Researcher, was a guest on Human...
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Blog

New feature: Video upload

Video Upload enables you to store and consolidate videos from other sources of customer...

Blog

Introducing the new and improved UserTesting dashboard

Managing a lot of tests can be a challenge but the reward of targeted...
Credit Karma mobile app interface showing personalized financial insights, including credit scores, reports, and recommendations.

Blog

Design Thinking and Design Research at Credit Karma - Q&A with Yasmine Khan, Sr. Design Researcher

In a recent webinar, Yasmine Khan, Senior Design Researcher at Credit Karma, walked us...

Blog

How research should inform product design - Q&A with Steve Fadden, Director of Analytics UX Research at Salesforce

In a recent webinar, Steve Fadden, Director of Analytics UX Research at Salesforce, and...
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Blog

Transcripts: Pro tips

Earlier this month we announced our newest feature, Transcripts. The feature automatically transcribes verbal...

Blog

New UserTesting feature: Transcripts

Getting insights from your videos just got easier. Companies are realizing the power of...