About the author

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Jennifer DeRome

Jennifer is a Senior Content Strategist for UserTesting. When she's not dreaming up new ways to connect with audiences, you can find her traveling around the world or enjoying a glass of wine with friends.

All works by Jennifer DeRome

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Blog

Do You Know Who Your Mobile Competitors Are?

Do you know who your competitors are? Sure you do. You watch them constantly...
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Blog

5 Digital Experiences That Drive Users Crazy

Many of us spend a good portion of our day on the web. And...
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Blog

Making good on your UX debt

Have you ever loaned a friend something, with only their word they’d pay you...
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Blog

How Apple designed a privacy policy people will actually read

When I was growing up I kept a diary. All my deepest, darkest secrets...
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Blog

4 tips to improve your credit card form UX

I have a confession to make. I use Amazon to buy just about everything...
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Blog

Empathy—the UX pro's secret weapon

I’ll never forget the first time I heard about empathy. It was my first...
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Blog

Designing UX for Natural User Interfaces

Before smartphones, tablets, and trackpads we had keyboards and mice. Our devices were connected...
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Blog

4 steps to build an awesome UX team

As organizations begin to appreciate the value of user experience research, the need for...
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Blog

Preference Testing: What to Do Before You Run A/B Tests

In the world of user research, A/B testing is one of the most popular...
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